CustTechArch

Revised GroupSwim Datasheet

This is a great white paper on Microsoft SQL Server that all our consultants need to read.  Reviewing this document is a best practice I think we all need to follow.

This is a white paper on the Oracle CRM solution.  Check it out

Hi Everyone,

Since presenting this last week during the Qtrly Services Meeting, I've had a couple of inquiries so I thought I'd post it to GroupSwim to reinforce it.

Internet Explorer 7.0 compability:

1. Version 3 - Already is compatible
2. Version 2 - Only available in the very latest build 
   

The key to integrating with Remedy Web Service over SSL is importing the trusted root CA certificate into the JVM used by SL.

1.      Get the trusted root CA certificate of the external web server, in Base 64 Encoding format.

2.      Import the above certificate into default keystore (cacerts) of the JVM used by /SLC:\j2sdk1.4.2_15\jre\lib\security>..\..\bin\keytool.exe -import -trustcacerts -keystore cacerts -storepass changeit -noprompt -alias rootcert -file D:\root.cerCertificate was added to keystore

All,

If you are going to enable EFT functionality, you have to follow these steps:

1. Step 1
2. Step 2
3. Step 3

Be very careful about using the correct firewall settings.  I can walk you through them.  Let me know.

CustTechArch

All,

If you are going to enable EFT functionality, you have to follow these steps:

1. Step 1
2. Step 2
3. Step 3

Be very careful about using the correct firewall settings.  I can walk you through them.  Let me know.

CustTechArch

Hello,

We get alot of questions from customers about the pros and cons of different operating systems for our products.  The truth is there are some issues to consider:

Windows is more appropriate for small to mid-size companies whereas Unix is better for large enterprises.  We architected the product to perform will on both.  I've attached a document to this piece with lots of detail.  Please feel free to ask questions about it on this post and I will respond in kind.  Thanks.

Hello,

We get alot of questions from customers about the pros and cons of different operating systems for our products.  The truth is there are some issues to consider:

Windows is more appropriate for small to mid-size companies whereas Unix is better for large enterprises.  We architected the product to perform will on both.  I've attached a document to this piece with lots of detail.  Please feel free to ask questions about it on this post and I will respond in kind.  Thanks.

How to configure 3rd party JDBC driver with adapter/DB Adapter

1. Obtain the appropriate 3rd party JDBC driver and copy the jar to ISEE.war/WEB-INF/lib folder.
2. Modify the DB Agent settings with the appropriate JDBC URL (The format can be usually found on the same website where you downloaded the driver from).
3. Restart applications

Example:

I configured the database.

1. Downloaded the Sybase JDBC Driver from Sybase's website (http://www.sybase.com/detail?id=1041013)

How to configure 3rd party JDBC driver with adapter/DB Adapter

1. Obtain the appropriate 3rd party JDBC driver and copy the jar to ISEE.war/WEB-INF/lib folder.
2. Modify the DB Agent settings with the appropriate JDBC URL (The format can be usually found on the same website where you downloaded the driver from).
3. Restart applications

Example:

I configured the database.

1. Downloaded the Sybase JDBC Driver from Sybase's website (http://www.sybase.com/detail?id=1041013)